Novotel London Canary Wharf Business photo

Key details

About the Hotel

40 Marsh Wall, London, E14 9TP

Close to the Museum of London Docklands

Great

8.3

8.6

/10

4.5

4.0

Loved by Novotel London Canary Wharf guests

Great views

Spacious rooms

Comfortable beds

Friendly staff

Nice atmosphere

Delicious breakfast

"Amazing city views especially at night with it all lit up."

Charlotte from United Kingdom

read full review

"Every morning we went for a swim and a sauna a lovely way to start the day."

James H from United Kingdom

read full review

"Great design with rooftop bar amazing views over London"

John

read full review

4-star hotel with rooftop dining and 360-degree London skyline views

Dining & Rooftop Views

The hotel houses Bōkan Restaurant, Bar and Roof Terrace on the top floors, offering 360-degree panoramic views of London and the Thames. The menu focuses on artisanal food and drink made from local, ancient, and adopted British ingredients, inspired by European cultural cuisines. The triple-story rooftop dining space includes both a restaurant and a bar, making it a destination in itself.

Wellness & Fitness

Guests have access to an indoor swimming pool, a sauna, and a well-equipped gym with modern fitness equipment. The spa area includes fitness and spa locker rooms, plus a heated pool open all year with a shallow end and pool/beach towels provided. The fitness centre and sauna offer a consistent option for relaxation after a day in the city.

Family & Pet-Friendly Stays

Novotel London Canary Wharf offers an Exclusive Family Offer package that includes free breakfast for children. The hotel is pet-friendly with specific policies, allowing families to travel with their pets. Additional family amenities include a coffee house on site and a snack bar, plus kids' meals available in the restaurant.

Business & Location

The hotel provides meeting and banquet facilities, along with a 24-hour front desk, express check-in/check-out, and a concierge service. Located 5 minutes' walk from Canary Wharf Underground Station (Jubilee and DLR lines), it offers direct access to central London and is 5 km from London City Airport. Nearby attractions include Greenwich Park (3.4 km), Tower Bridge (3.6 km), and the Museum of London Docklands.

Rooms & Accessibility

Each air-conditioned guest room has an en-suite bathroom, a flat-screen TV, and a work desk, with some rooms offering city or river views. The hotel features allergy-free rooms, wheelchair-accessible bathrooms with grab rails and lowered sinks, and facilities for disabled guests. Room service provides hot dishes and cold snacks, and daily housekeeping, dry cleaning, and laundry services are available.

Highlights

Dining: Bōkan Restaurant, Bar and Roof Terrace with 360° views

Wellness: Indoor swimming pool, sauna, and gym

Family: Exclusive Family Offer with free breakfast for children

Location: 5 min walk from Canary Wharf Underground Station

Business: Meeting/banquet facilities and 24-hour front desk

“In my opinion, this hotel distinguishes itself with stunning city views and a commitment to guest comfort. The rooftop bar certainly makes an impression, rivaling many found in New York. It's a remarkable experience, where the staff's dedication clearly enhances every stay.”

Grace WhitmanContent & Editorial Director at Familyhotels

Location: Great

8.9/10Review score

View our interactive map

Highlights from guests

Sports & FitnessPool & Views

The pool was clean and relaxing. I enjoyed the sauna. The gym had enough equipment for a good workout.

Kenji from Japan

Review on

DiningBreakfast Variety

Breakfast had a great choice of food. The scrambled eggs were especially good, cooked to perfection and hot.

Oliver from England

Review on

Room FeaturesCity Views

The room on the 30th floor had excellent city views. Floor-to-ceiling windows let you soak it all in.

Ingrid from Sweden

Review on

BathroomSuperb Bathroom

The bathroom was modern and superb. It was very clean and well-equipped, making my stay comfortable.

Priya from India

Review on

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Executive Room
2 persons
250 sq. feet
1 Double bed
Air conditioning
Heating
room details
Executive Suite
2 persons
380 sq. feet
1 Queen-size bed
Air conditioning
Heating
room details
Superior Twin Room
2 persons
230 sq. feet
2 Single beds
Air conditioning
Heating
room details

Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Great

8.5/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Locker room
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Room service
Housekeeping
Laundry
Dry cleaning

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu
Toys

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Live entertainment
Leisure/ TV room
Sauna
Shallow end

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Novotel London Canary Wharf, indulge in a sophisticated dining experience at BOKAN 37, where modern European cuisine meets a romantic atmosphere. This venue invites guests to savor delightful vegetarian options while taking in stunning views of the city skyline.

Novotel London Canary Wharf Restaurant photo

BOKAN 37

European with a focus on vegetarian dishes

Ambiance

Modern and romantic with breathtaking city views

Key Offerings

Savor delectable choices such as crushed pea and mint fritters with lemon aioli, and enjoy heartwarming dishes like brown Paris mushroom risotto with wild asparagus. The menu also offers a variety of options celebrating Mediterranean cuisine.

Reservation

Highly recommended

Open for dinner Tuesday to Saturday, with lunch served on Saturday; 18:00 - 21:30 on Tuesday to Friday, and 12:30 - 14:30 on Saturday for lunch.

Novotel London Canary Wharf Location

40 Marsh Wall, London, E14 9TP

Map view

City landmarks

Landmark

London Eye

4.1 mi

Castle

Tower of London

2.3 mi

Harbour

Tower Bridge

2.3 mi

Museum

Cutty Sark

1.4 mi

Market

Borough Market

2.9 mi

Landmark

Limehouse

1.4 mi

Landmark

Greenwich Park

2.0 mi

Library

Charlton House

3.0 mi

Museum

Museum of London Docklands

3000 ft

Landmark

Greenwich Market

1.5 mi

Gallery

Tate Modern

3.3 mi

Planetarium

Royal Observatory Greenwich

1.9 mi

Landmark

Old Royal Naval College

1.5 mi

Landmark

One Canada Square

2800 ft

Park

Sky Garden

2.7 mi

Church

Saint Paul's Cathedral

3.4 mi

Nearby

18-20 Mackenzie Walk Canary Wharf

Two Men on a Bench

1700 ft

Heron Quays DLR

1700 ft

Docklands

2000 ft

Restaurants

Bokan 37 Restaurant

100 ft

Floor 37-39

Canary Coffee

100 ft

40 Marsh Wall Novotel London Canary Wharf

BOKAN 38 Bar & 39 Rooftop

40 Marsh Wall Floor 38 & 39

Lime Bar & Restaurant

700 ft

1 Manilla Street Regatta Point

Aniseed

800 ft

25 Westferry Road Tower Hamlets

Bengal Quay

700 ft

1-2 Beaufort Court Admirals Way Admirals way

Kilikya Grill

600 ft

14-16 Harbour Exchange Square

Hazev

1100 ft

West Discovery Dock Apartments West 2 South Quay Square

Clifton

1000 ft

32 Westferry Road Isle of Dogs

Cinnamon Restaurant and Bar

900 ft

Hilton London Canary Wharf Marsh Wall

Amerigo Vespucci

1600 ft

25 Cabot Sq

Spice

1100 ft

March wall Canary wharf

Explore London

Explore Canary Wharf

Museum of London Docklands

11 minutes' walk

Maritime history showcased in a converted warehouse, featuring free admission and insightful exhibitions.

Cutty Sark

25 minutes' walk

Famous tea clipper ship offering unique insights into maritime trade, with guided tours available.

One Canada Square

11 minutes' walk

Iconic skyscraper representing London's financial hub, worth seeing for its impressive architecture.

The O2

9-minute drive

Major entertainment venue hosting concerts and events, featuring a range of dining options.

Eco-Park Exploration

12 minutes' walk

Relaxation at Stave Hill Ecological Park, perfect for picnics and birdwatching in a tranquil setting.

River Thames Boat Tour

15-minute drive

Sightseeing cruise on the River Thames, offering a unique perspective of London and its landmarks.

Bokan 37 Restaurant

1 minute' walk

Rooftop dining with stunning views, featuring modern European cuisine and signature cocktails.

Bengal Quay

3 minutes' walk

Authentic Indian dishes in a cozy setting, known for its vibrant flavors and vegetarian options.

The O2

9-minute drive

Vibrant venue for live performances and sporting events, with a variety of food and drink options.

Canary Wharf Film Festival

6 minutes' walk

Annual film festival showcasing independent films, ideal for families and film enthusiasts.

Tips on navigating the city

City Centre
London 11 min · 4.5 mi
Airports
London City (LCY) 12 min · 4.7 mi
London Heathrow (LHR) 54 min · 22.3 mi
Train
Deptford Train Station 30 min · 1.6 mi
Deptford Railway Station 32 min · 1.6 mi
Underground
Canary Wharf tube 5 min · 1400 ft
Bus
Bus stop 6 min · 1700 ft

Get access to exclusive early booking discounts for your family’s upcoming getaway

Book now and enjoy exclusive rates on your family vacation!

Check Rates

Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

You can start your day with a full breakfast, which costs GBP 25.0 per person.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Dutch, Portuguese, Danish, Hungarian, Romanian, Russian, Bulgarian, Lithuanian

Number of floors:

Number of rooms:

313

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review summary

Based on recent reviews

The Novotel London Canary Wharf enjoys a convenient location near the tube station, making it easy to explore the city. Guests often praise the modern rooms and appreciate the fantastic city views, especially from higher floors like the 29th. Breakfast with a view from the 38th floor is also a highlight for many visitors, though some have noted occasional waits for breakfast. The hotel's proximity to shops, restaurants, and attractions in Canary Wharf, like the O2 via the Jubilee line, adds to its appeal.

Review score

Based on 6 verified reviews

8.0 /10

Great

100%

Recommend

Location

8.9/10

Cleanliness

8.8/10

Value for money

8.0/10

Facilities

8.5/10

Pros

Stylish decor

Excellent views

Good connection

Cons

Dirty room

Uncomfortable pillows

Slippery shower

Joseph from United Kingdom

Business traveller

superior double room

4 nights in November 2025

Reviewed: January 26, 2026

7/10

satisfactory stay overall

convenient location respectful staff missing robes missing slippers

the location proved very convenient for my business in the canary wharf area. i found the connection to the city quite good. the staff were courteous and helpful throughout my stay.

the tv lacked smart functionality, a real drawback.

0 Helpful

Simon from United Kingdom

Superior Double Room

3 nights in November 2025

Reviewed: February 18, 2026

9/10

lovely design interactive desk bar experience

the hotel interior design is lovely. a very interactive front desk is available. i did enjoyed the bokan bar experience a lot.

i found that the tv had no film channels available, it was a slight disappointment.

0 Helpful

Zoe from United Kingdom

Single

superior double room

4 nights in November 2025

Reviewed: February 18, 2026

7/10

rooftop restaurant friendly staff amazing breakfast slow shower no mirror long warmup

The location was very convenient. there was a cafe and a great rooftop restaurant. the rooms seemed spacious and well kept, i found the room clean. i thought the breakfast was amazing. the staff was friendly. They went the extra mile to help.

the room took a long time to warm up. the shower did not work properly initially, i had to call reception about it. i found no mirror near the dressing table.

0 Helpful

Molly from United Kingdom

Single

Executive Room

3 nights in October 2025

Reviewed: January 18, 2026

7/10

nice bathroom sauna amenity helpful staff shower mold floor crumbs dirty carpet

The room offered a nice bathroom. The sauna was a great amenity. Staff stored my bags after checkout and that helped my trip a lot.

Mold was present in the shower. Food crumbs were on the floor when I arrived. The carpet was also dirty and needed vacuuming.

0 Helpful

zoe from united kingdom

superior double room

3 nights in November 2025

Reviewed: December 27, 2025

9.0/10

stellar stay!

convenient location friendly staff efficient check-in lovely atmosphere

The location was convenient! it had quick access to restaurants. the staff was friendly and helpful. Teejay checked me in efficiently. i enjoyed the amazing views from the 38th-floor restaurant. i found the atmosphere lovely.

the pool changing rooms felt small and open. separate changing areas would have been preferable for enhanced privacy.

Service

9/10

The staff welcomed guests warmly. They offered dining tips. managers and cleaning crew demonstrated professionalism and politeness. the team provided efficient check-in procedures.

Facilities

9/10

the hotel features light rooms and offers river views. there is a cafe and a rooftop restaurant. the spa and gym provide bonus features. canary wharf station is nearby.

Dining

9/10

the hotel provides an amazing breakfast! i had access to a restaurant located on the 38th floor. food and cocktails are delicious. the hotel has a great cafe.

0 Helpful

Jade from Canada

Single

Studio Suite

4 nights in November 2025

Reviewed: December 14, 2025

9/10

clean room spacious suite complimentary upgrade

The room was clean and spacious. Akif upgraded our room to a studio suite. This upgrade happened for free because our initially assigned room was not quite ready upon arrival.

I found some limescale on the shower head, though it was a minor issue.

0 Helpful

Show more reviews